Frequently asked questions

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Any questions? Let’s get in touch.

  • How long can I get the feedback after we sent the inquiry? 

    We will reply you within 12 hours in working day.

  • Are you a direct manufacturer or trading company?

    We have two our own casting foundries and one cnc machining factory, we also have our own international sales department. we produce and sell all by ourselves.

  • What products can you offer?

    We focus biobased/ biodegradable composite material, tableware and bags.

  • What applications do your products relate to?

    Our products cover the catering industry, hotel industry, plastic processing enterprises, industrial packaging enterprises, express delivery industry, take-out industry and so on.

  • Can you do customized products?

    Yes, we are mainly doing customized products according to the customers’ drawings or samples.

  • Do you have some standard parts?

    Yes, besides the customized parts, we also have some general products, including shopping bags, garbage bags, tableware, injection-molded cutlery, etc. 

  • How about the capacity of your company?

    We have 4 lines for composite material, 3 lines for tableware, 7 lines for injection cutlery and 16 lines for bags.

  • How many employees of your company? what about the technicians?

    We now have more than 120 employees, including 10 engineers and 30 technicians.

  • How to guarantee the quality of your goods?

    Firstly, we will do the inspection during every process. we will conduct a certain percentage of random inspection.

    Secondly, we have advanced testing equipment: melt flow rate meter, electronic tensile testing machine, drop mark impact testing machine, tear tester, film impact testing machine, bag lifting fatigue testing machine, moisture tester, etc.
    The above-mentioned equipment can fully ensure that customers can be provided with complete physical and chemical performance test.

  • What' s the payment term?

    We will confirm with you the way of transaction, FOB, CIF, CNF, etc when we send the quotation.

    For mass production goods, customers need to pay 30% deposit before producing and 70% balance against copy of B/L. The most common way is by t/t. L/C is also acceptable.

  • How to deliver the goods to us?

    We usually ship goods by sea. Ningbo Port and Shanghai Port are very convenient. Of course, if the customer's goods are urgent, we can also send the goods by air. Hangzhou  Airport and Shanghai International Airport are both close to Wafa.

  • Where are your products mainly exported to?

    Our products are mainly exported to the United States, Canada, Japan, Singapore, Mexico, Colombia, Germany, Spain, Australia and other dozens of countries.